You will receive your monthly billing statement in the mail and payment is
due by the due date specified on your bill. If your account is past due and
payment is not received by the specified due date, your electric service will
be subject to disconnection for non-payment.
Payments may be made by the following methods:
- Credit Card or E-Check online at Electric-Biz
- Checks: Make checks payable to Treasurer of Virginia Tech -- Electric Service
- Money order
- Credit Card (Visa, MasterCard, and American Express) in person
- Direct Debit from your checking account
- Budget Plan
- VTES cannot accept payments over the phone
- There is a $35.00 fee for all returned checks, E-Checks and direct debits.
*Please visit our office or call (540)231-6437 to inquire about the
Direct Debit and Budget Plan.
To pay on-line:
Register at https://electricbiz.vtes.vt.edu
. Have your latest paper bill handy for required identifiers.
To send your payment by mail:
Please return top portion of your bill with your payment in the
envelope enclosed with your bill. Retain the bottom portion for your records.
To pay in person:
Please bring your bill and payment to our office at 601 Energy Drive
or to the Bursar’s Office in the Student Services Building at Virginia Tech.
Payments after normal business hours:
A night depository box is available at our 601 Energy Dr. office
location (checks or money orders only).
Due to the possibility of disconnection for non-payment,
payments made after the due date must be made at our office.
Do not mail late payments.
Interest and penalty fees will be
charged in accordance with guidelines established by the Department of Accounts.
In the event of default on or the return of a check for payment of
service, the debtor will be subject to pay a penalty fee, to pay
interest at the highest rate allowed by law, and to pay for all reasonable
administrative costs, collections costs, and attorney's fees incurred in the
collection of funds due the University.
Non-receipt of statement is not a valid defense for non-payment; it is
the responsibility of the individual who has incurred the debt to see that
the debt is discharged. In the event the debtor is an employee of Virginia
Tech, the debtor agrees to have any delinquent amounts taken through payroll
deduction as soon as the account is greater than or equal to 90 days delinquent.
The customer agrees to assume all liability for payment of charges until such
time that the customer notifies the Virginia Tech Electric Service Office that
such service is to be discontinued.